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Privacy policy

privacy policy sign of knitwear spenko

Site owner and operator:

Official name of the company:  Pletenine Špenko, Jana Špenko Kočar s.p.
Headquarters: Moste 95a, 1218 Komenda
Responsible person (legal representative): Jana Špenko Kočar

Use, extent and purpose of storage and processing:

We store and process personal data for the purposes of maintaining contact with customers, marketing information via e-mail, sales promotion, customer profiling with the aim of customized offer of content and products to customers in e-mail and on websites. 

For the purpose of notification by e-mail, we keep the following data:

• e-mail adress,
• name,
• surname.
We collect personal data with the express consent or consent of individuals. Consents are kept together with their contents and the contents of the form with which they were obtained. Personal data is used by employees of the company Pletenine Špenko. 

Retention period:

We store the collected personal data of individuals until the revocation of the consent for the storage and processing of individual data. Upon revocation of an individual’s consent, his or her personal data shall be deleted immediately, efficiently and permanently.
In case that the purposes described above, for which we store and process personal data, cease to exist in our company, we will immediately and effectively delete the databases whose purpose has ceased.

How we protect the collected personal data:

We always provide only content, information and campaigns, and we never ask for credit card numbers or other information that could be misused by cybercriminals. The website is hosted on a secure web server and is subject to regular security checks.
We use the collected personal data exclusively for the above purposes, we do not market or pass it on to third parties, except for partners who help us conduct surveys and emails, who are obliged to protect personal data under the same conditions as Pletenine Špenko. In exceptional cases, we may, in accordance with the law, provide your personal data to state and security authorities, in case they would make a formal request for the provision of personal data.

The rights of the individual (person):

Any individual may at any time request for their data:
• insight,
• correction,
• complete deletion,
• interruption of processing and storage or revocation of the consent for processing and storage, without this affecting the legality of processing, which on the basis of consent until its revocation.
The request can be sent via e-mail or in writing by post to the company’s headquarters.
In case that our company wishes to further process personal data for a purpose other than the purpose for which the personal data was collected, we will provide every individual with information about this other purpose and any further relevant information as in this document.
If an individual believes that our rights regarding the protection of his personal data have been violated, he may file a complaint with the supervisory body – the Information Commissioner in the Republic of Slovenia: Republic of Slovenia, Information Commissioner, Zaloška 59, 1000 Ljubljana,
The company Pletenine Špenko, Jana Špenko Kočar s.p. respects your privacy and in accordance with the law (Personal Data Protection Act ZVOP-2, Official Gazette of the Republic of Slovenia No. 94/07 and GDPR), therefore on the website: we carry out activities for the protection and ethical management of your personal information.

The provider undertakes to permanently protect all personal data of the user. The provider will use personal data exclusively for the purpose of fulfilling the order, sending information material, offers, invoices and other necessary communication. Under no circumstances will the user’s data be passed on to unauthorized persons. The user is also responsible for the protection of personal data by ensuring the security of his username and password.


cookies sign of knitwear spenko

Most websites store information about your activity on the website. This information is stored in the form of small text files called cookies. Cookies are stored on your computer.

Because we always strive to provide you the best possible experience, our websites work optimally if cookies are enabled.

For the needs of the online store Pletenine Špenko ( we collect the following user data:

• name and surname,
• adress and place of residence,
• e-mail addres (users name),
• contact telephone number,
• password in encrypted form,
• and other informations that users enter into forms on the website

We are not responsible for the accuracy of the information entered by users.

To ensure safety, IP addreses from which users login to the website are collected. Every user receives at the beginning of the visit a session cookie for identification and shopping basket monitoring. By can be stored on your computer some persistant cookies, as: id number of the user in encrypted form (for the recognition on the next visit), product reviews (so you know which products were already reviewed by you).

All mentioned data, except cookies, are saved permanently on the server of Pletenine Špenko ( Session cookies are saved in server memory only during your visit and are deleted after one hour of inactivity, persistant cookies are saved on the users computer.

Operator of can use the data in anonymized summary form for the purposes of statistical analyzes.

The operator of will in no case hand over user data to unauthorized persons. We will only entrust the user’s delivery address to the delivery service (eg Pošta Slovenije). We will contact the user via means of distance communication only if the user does not explicitly object to this.

Exceptional data disclosure:

The data collected and processed by Pletenine Špenko ( will be disclosed only if such an obligation is stipulated by law, or in good faith that such action is necessary for proceedings before courts or other state bodies, and for the protection and realization of the legitimate interests of Pletenine Špenko (

Disabling cookies:

It is up to you to decide whether to allow cookies to be stored on your computer so that the website works optimally if all cookies are enabled. You can control and change cookie settings using selected web browser settings.

For information about cookie settings, select the web browser you are using.

Internet Explorer

If you turn off cookies, some options of the website may be disabled. Even when all cookies are turned off, the web browser still gets some information. This information is necessary for the basic operation of our website.